Customer Service Representatives   43-4051

Business Management & Administration

Description

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

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Occupation Details

Location

Iowa

Education Requirements

High school diploma or equivalent

Growth Opportunity

5.70% growth rate
4,110 annual job openings

Wage Range

$19/hour 15.04 18.68 50th percentile 22.97

Required Work Experience

None

On-The-Job Training

Short-term on-the-job training
(less than one month)

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